Terms of Service

1. Acceptance of Terms

By accessing and using RetentionAI ("Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this Service.

2. Use License

RetentionAI grants you a limited, non-exclusive, non-transferable license to use the Service for your internal business purposes, subject to the terms and conditions of this agreement.

• You may not modify or copy the Service
• You may not use the Service for any unlawful purpose or to solicit others to perform unlawful acts
• You may not violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
• You may not transmit any worms or viruses or any code of a destructive nature

3. Account Responsibilities

You are responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for all activities that occur under your account. You must:

• Provide accurate and complete information when creating an account
• Maintain and promptly update your account information
• Notify us immediately of any unauthorized use of your account
• Be solely responsible for the content you generate using our Service

4. Service Description

RetentionAI provides AI-powered email generation services for professional use. The Service includes:

• AI-generated follow-up email content
• Email template customization
• Client management features
• Usage tracking and analytics

We reserve the right to modify, suspend, or discontinue any part of the Service at any time.

5. Payment Terms

For paid subscriptions:

• Payment is due in advance on a monthly or annual basis
• All fees are non-refundable unless otherwise stated
• You authorize us to charge your payment method for all fees
• We may change our fees with 30 days' notice

6. Content and Data

Your Content: You retain all rights to the content you provide to the Service. By using the Service, you grant us a license to use, process, and store your content solely to provide the Service to you.

Generated Content: Content generated by our AI is provided as-is. You are responsible for reviewing and editing any generated content before use. We do not guarantee the accuracy, completeness, or appropriateness of generated content.

7. Privacy

Your use of our Service is also governed by our Privacy Policy. Please review our Privacy Policy, which also governs the Site and informs users of our data collection practices.

8. Prohibited Uses

You may not use the Service to:

• Generate spam, phishing, or misleading content
• Violate any person's privacy or publicity rights
• Create content that is defamatory, fraudulent, or deceptive
• Violate any applicable laws or regulations
• Attempt to gain unauthorized access to the Service

9. Intellectual Property

The Service and its original content (excluding content provided by users), features, and functionality are and will remain the exclusive property of RetentionAI and its licensors. The Service is protected by copyright, trademark, and other laws.

10. Disclaimer

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RETENTIONAI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

12. Indemnification

You agree to indemnify, defend, and hold harmless RetentionAI and its officers, directors, employees, contractors, and agents from any claims, damages, losses, liabilities, and expenses (including attorney's fees) arising from your use of the Service or violation of these Terms.

13. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including breach of these Terms. Upon termination, your right to use the Service will immediately cease.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of competent jurisdiction.

15. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect.

16. Contact Information

If you have any questions about these Terms, please contact us at: